From the first visit, I was very pleased with the warm and friendly service. I was also very satisfied with the quality and care given to my car. I’ve never found a place so caring. Great job!
I picked up my car yesterday and I was so pleased with the total experience at Mainline that I had to let you know. You have got one hot staff of professionals, all working in concert to produce one thing and one thing only: A happy customer. Everybody I came in contact with went way out of their way to do whatever it took to do the job right. I take my hat off to you. Write a book (maybe you already have!), tell others how to do what you have done. I don’t know how else to say it – I am so pleased.
I’ve been a customer of Mainline Autobody for many years and have always been satisfied with the quality and customer service provided by your staff. While satisfied in the past, I never considered writing to you until now, because recent events were accomplished in an outstanding manner. Allow me to explain. Recently, I was in Cottage Hospital in Santa Barbara with heart problems. My wife was driving down Castillo Street in Santa Barbara to visit me and was involved in an accident. She drove the car to Mainline and your staff immediately realized the trauma that my wife was in and took charge of the situation. They made all the arrangements with the insurance company, the vendors and equally important, with us. We consider the efforts expended by your staff to be above and beyond normal duty performance and this letter is intended as an expression of our gratitude for your services. Sincerely,
Mainline turned a stressful situation into a pleasant experience. This is my first time in this situation but I can say you went above and beyond my expectations. You will be my 1st choice if I ever need autobody repairs in the future
My thanks and appreciation for the excellent professional work performed on my Ford Taurus. The quality of the work done was well beyond my expectations. In addition, the courtesy and friendliness of Curtis and the others was so gracious and greatly appreciated. I will be glad to recommend Mainline Autobody to anyone. Once again, thank you all very much.